FAQ

How would I know that my invoices are paid?
Our system automates the process of marking the invoice as paid when the collection has been successful.
What happens when a debit order gets unpaid?
When an unpaid is received our system will update the invoice as “awaiting payment” thereby reversing the payment on the invoice and creating a note to indicate the unpaid reason and date.
How will my invoices for collection being collected
Three Peaks Portal will group your invoices based on collection date, each date will contain on invoice with the same collection date. (Reference Mandate)
How do I get settled?
Three Peaks will process your settlement to your nominated bank account (Business Account). The accounting transaction will be recorded in the bank account configured earlier as well as the suspense account. The funds will reflect in your business account, and your Accountant can then reconcile the suspense account